Contact us
You might find your answers under FAQ, or you can contact us by using the form below or send us an email. We’re happy to help and will reply within 1-3 business days.
Priority USPS shipping takes 1-3 business days. You should have received a tracking number via email, please contact us if you haven’t received it within 24h after placing the order.
The order is sent from our warehouse in Virginia.
Orders over $50 ship for free. You can select USPS Priority 1-3 Day for $5 or USPS First Class 2-5 day for $2.50.
Orders over $50 ship for free. You can select USPS Priority 1-3 Day for $5 or USPS First Class 2-5 day for $2.50.
We use Stripe for credit card processing and we also offer Paypal, Google Pay, Apple Pay or Afterpay.
We use Stripe for credit card processing and we also offer Paypal, Google Pay, Apple Pay or Afterpay.
You can return the products according to the Right of Withdrawal. You have to give notice that you will use the Right of Withdrawal within 14 days after receiving the order, and return the products within 14 days after giving us notice.
Read more about the Return & Refund Policy
You can contact us by using the contact form or send us an email at support@virena.us
We are happy to help!